INSIGHTS
What we’re learning.
Notes, numbers, and hard-won lessons from helping small and medium-sized businesses actually put AI to work. No think-pieces, no vendor takes — just what the math said after we ran it.
MAR 24, 2026 · 9 MIN
What the BCG AI Study Actually Means for a Services Firm
758 consultants. 25% faster. 40% higher quality. 43% boost for the weakest performers. Everyone focused on the productivity headline. An operator sees something different in this data.
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MAR 23, 2026 · 7 MIN
The SaaS Tax: How Enterprise Software Became Your Most Expensive Employee
SaaS prices went up 11.4% last year. Your revenue almost certainly did not keep pace. And the vendors raising those prices are calling it “growth.” I want to talk about...
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